Account and Data Deletion

Last updated: November 14, 2026

This page explains how to delete your Minha Obra account, how to erase only part of your data without deleting the account, and what is erased in each case.

How to delete your account

You can delete your account at any time, in two ways:

In the app:

Open the Minha Obra app and sign in;
Tap the profile icon at the top of the project list (or, inside a project, the options menu at the top > "My account");
On the "My account" screen, tap the trash icon ("Delete account") in the top right corner;
Confirm with your password and finish.

By email (no need to have the app installed):

Request deletion by email

Write to contact-us@app-minhaobra.com.br from the email address registered on the account, asking for its deletion. To make sure the request is yours, we only act on requests sent from that address. The account is deleted within 15 days, and we let you know by email once it's done.

What happens when you delete your account

Erased immediately and permanently:

Your account data (name, email, password and language);
All your projects, stages, budgets, expenses, cash boxes and their transactions — including those in the trash;
Site diary photos, documents and supplier quote PDFs;
The linked WhatsApp number and the history of messages exchanged with the assistant;
The reason you gave for cancelling the subscription, if any.

Subscription (Google Play or App Store): it's charged by the store, and only the store can cancel it. So while it's active the account can't be deleted: cancel it first, in your Google Play account (Payments & subscriptions) or in the iPhone's Settings (Subscriptions), then delete the account. If the subscription is already cancelled but still within its paid period, that period is lost with the account and doesn't carry over to a new one.

As soon as the account is deleted, we send an email to its address confirming the deletion and what was erased.

Backups that already contained this information before the deletion are kept for up to 7 days for operational safety, and discarded automatically after that. Messages exchanged through WhatsApp may also remain for up to 30 days in the logs of the service that delivers them, and are erased automatically after that.

Receipt photos sent for automatic reading are not kept: they only fill in the expense and are discarded right after.

Deleting the account is permanent and can't be undone. Data from an account that has already been deleted can't be recovered.

How to erase only part of your data (without deleting the account)

In the app, at any time:

A whole project: open the project and use "Delete project". It goes to the deleted projects, where it can be restored for 30 days; after that it's permanently erased, with all its stages, expenses, photos and documents.
A stage: open the stage and use "Delete stage". It also stays 30 days in the deleted stages before being erased for good.
Expenses, cash boxes and their transactions, diary entries and photos, documents and quotes: open the item and use "Delete" — they're erased right away, file included.
WhatsApp: in Profile > WhatsApp, use "Disconnect WhatsApp". The number is no longer tied to your account and the assistant stops receiving and sending messages. To also erase the message history, write to the email below.

To request the deletion of any other specific data, write to the email below with your account's email. We reply within 15 days.

Questions

If you have any question about this process, write to contact-us@app-minhaobra.com.br. See also our Privacy Policy.